Legal

Privacy Policy

Shine Your Inner Light LLC

The short version: We collect your name, email, usage data, and the photos you upload. Your photo is used to make a picture, not to learn about you. EnergyPhoto™ never identifies you, scans your face, or infers your health or emotions — and your photo is never used to train AI models, by us or by anyone we work with. Your Energy Journal is private to you, and you can download or delete it any time — but it is deleted when your subscription ends, so save anything you want to keep. Your photos are never used to train AI models and never sold. Payments go through WHOP. You can access, correct, or delete your data at any time by emailing help@energyphoto.app.

1. Our Approach

We respect your privacy and are committed to protecting your data while supporting your journey of self-exploration and growth.

This Privacy Policy explains what we collect, why, and what rights you have. It applies to EnergyPhoto™ (our web application at energyphoto.app, including the EnergyPhoto™ Experience), our digital books, guided meditations, and our websites, including shineyourinnerlight.com (together, the "Services").

EnergyPhoto™ is a browser-based service — there is no mobile app to install, and we therefore do not collect mobile advertising identifiers (IDFA/AAID) or device-level SDK telemetry. Web cookies are covered in Section 12.

2. Who We Are

Shine Your Inner Light LLC, a Wyoming limited liability company, is the controller of personal data described in this Policy.

• Address: [Company mailing address — Wyoming, USA]
• Contact: help@energyphoto.app
• EU/UK representative (Art. 27 GDPR): [Name and address — required if you offer the Services to EU/UK residents]

3. Information We Collect

We do not intentionally collect precise geolocation, government identifiers, financial account numbers, health records, or mobile advertising identifiers.

4. Photographs — Important Notice

This section explains how we handle images, because they are the most sensitive data the Services touch.

4.1 What we do with your photos

Photographs you upload are transmitted securely and processed to generate your EnergyPhoto™ Output. Processing happens on our infrastructure and, where applicable, on the third-party providers listed in Section 8. We do not keep a separate copy of your photograph — the only copy we hold is the one saved to your own Energy Journal (Section 4.3), which you can delete at any time.

4.2 How your photo is processed — and why it is never used for training

Your photograph is processed to produce your Output. That processing may involve artificial-intelligence or machine-learning services, including third-party providers (see Section 8), and the technology we use may change over time.

What that processing never does. Whatever technology is involved, it does not identify you, recognise your face, or infer anything about your health, emotions, or body — see Section 4.4 for the full position.

Your photographs are never used to train AI. We do not use them to train, fine-tune, or develop AI or machine-learning models, and they are never sold, rented, or licensed to anyone for that or any other purpose.

This binds our providers too. Where a third party processes your photograph on our behalf, we contractually require that they must not train on it, must not use it for their own purposes, and must not retain it beyond what is needed to return your Output.

4.3 Your Energy Journal — where it lives, and how long we keep it

Your Energy Journal is stored in your private account area, so you can reach it from any device you log in from.

• Photographs you submit are processed to produce your Output and saved to your Journal.
• Your Journal is private to you. It is not visible to other users. We do not browse, review, or use your Journal for any purpose other than providing and supporting the Service, and staff access is restricted to what is strictly necessary to operate, secure, and support it. [TO CONFIRM: if the Journal is end-to-end encrypted so that we are technically unable to access it, say so here — it is a significant protection and worth stating.]
• You can download any photograph or Journal entry to your own computer at any time.
• You can delete any entry, or your entire Journal, at any time.

⚠️ Your Journal is deleted when your subscription ends. We do not retain it afterwards — it is removed [within 30 days] of your subscription ending.

Download anything you want to keep before your subscription lapses. Once deleted, we cannot restore it.

4.4 We do not perform biometric identification

EnergyPhoto™ is an artistic and entertainment experience: it applies a designed visual effect to photographs.

Although producing that effect may involve artificial-intelligence or machine-learning services, none of them performs biometric identification, and none is used to learn anything about the person in the photograph. Specifically, nothing in the Services does any of the following:

• Create a faceprint, face template, face geometry scan, or voiceprint
• Perform facial recognition, face matching, identity verification, or face search
• Detect or infer health conditions, emotions, demographics, or any biological or medical characteristic
• Attempt to identify any person from an image, or compare an image against any database

We do not use any photograph to identify, verify, authenticate, or recognise a person, and we do not collect, capture, or store biometric identifiers or biometric information as those terms are defined under the Illinois Biometric Information Privacy Act (BIPA), the Texas Capture or Use of Biometric Identifier Act (CUBI), the Washington My Health My Data Act, or comparable laws. Any color, "aura," or "energy" description we produce is generated artistically and symbolically and is not derived from measurement of any biological property.

4.5 Photographs of other people — your responsibility

If you upload a photograph containing another identifiable person, you are responsible for having obtained their informed consent (and, for a minor, their parent's or guardian's consent) before uploading, as required by our Terms of Service. Please do not photograph anyone who has not agreed to it.

5. How We Use Data, and Our Legal Bases

Where we rely on consent, you may withdraw it at any time; this does not affect processing carried out before withdrawal.

We do not use your data for automated decision-making that produces legal or similarly significant effects on you (Art. 22 GDPR), and we do not profile you. EnergyPhoto™ Output is a decorative entertainment effect: it is not used to make any decision about you, and it has no legal or similarly significant effect.

6. We Do Not Sell or Share Your Personal Data

We do not sell your personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act (CCPA/CPRA) and similar U.S. state laws. We have not done so in the preceding twelve months. We do not sell or share the personal information of minors.

7. Retention

We keep personal data only as long as necessary for the purposes above:

We may retain data longer where required by law or to establish, exercise, or defend legal claims.

8. Third-Party Providers

We use trusted providers, who act as processors on our behalf under contract and may not use your data for their own purposes:

These providers operate under their own policies. We may also disclose data:

• To comply with law, legal process, or a valid governmental request;
• To enforce our Terms or protect the rights, property, or safety of our users, the public, or us;
• In connection with a merger, acquisition, financing, or sale of assets, subject to this Policy continuing to apply.

9. International Transfers

We are based in the United States, and your data will be processed there and in other countries where our providers operate. These countries may not offer the same level of data protection as your own.

Where we transfer personal data out of the European Economic Area, the United Kingdom, or Switzerland, we rely on appropriate safeguards, including the European Commission's Standard Contractual Clauses (and the UK Addendum/IDTA where applicable), together with any supplementary measures required. You may request a copy of the relevant safeguards by emailing us.

10. Data Security

We implement reasonable technical and organizational safeguards, including encryption in transit, access controls, and limits on staff access. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

Breach notification. If a personal-data breach occurs that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority and affected individuals as required by applicable law.

11. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your data ("right to erasure")
• Port your data to another provider
• Object to or restrict processing, including processing based on legitimate interests
• Withdraw consent at any time
• Opt out of marketing communications
• Not be discriminated against for exercising your rights (CCPA)
• Appeal a refusal of your request, where your state or country provides that right
• Lodge a complaint with your data-protection authority (EU/UK) — including your local supervisory authority or the UK ICO

How to exercise them: email help@energyphoto.app. We will respond within the time required by applicable law (generally 30 days under GDPR, 45 days under CCPA, each extendable where permitted). We may need to verify your identity before acting, and we will not charge a fee unless your request is manifestly unfounded or excessive.

Authorized agents. California residents may use an authorized agent, with proof of authorization.

12. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, keep the Services secure, and understand usage.

• Strictly necessary cookies are required for the Services to function.
• Analytics/preference cookies are used only where permitted, and, in the EU/UK, only with your consent.

You can control cookies through your browser settings. Blocking strictly necessary cookies may break parts of the Services. We do not use cookies for cross-context behavioral advertising.

13. Children's Privacy

• EnergyPhoto™ is intended for users 18+, or for users under 18 only with parental or guardian supervision, as set out in our Terms.
• The Services are not directed to children under 13, and we do not knowingly collect personal information — including photographs — from a child under 13 without verifiable parental consent, consistent with COPPA.
• Some of our digital books are written for children. Those are intended to be purchased by an adult; the adult is the account holder.
• If you believe a child under 13 has provided us personal data, contact help@energyphoto.app and we will delete it promptly.

14. Do Not Track

Browsers may send "Do Not Track" signals. There is no common industry standard for responding to them, and we do not currently respond to them. We honor Global Privacy Control (GPC) signals where required by law.

15. Changes to This Policy

We may update this Policy at any time. If we make material changes, we will provide reasonable notice — by email or an in-Service notice — and update the "Last Updated" date above. Please review it periodically.

16. Contact

Shine Your Inner Light LLC [Company mailing address — Wyoming, USA] Email: help@energyphoto.app

EU/UK representative (Art. 27 GDPR): [Name and address]

© 2026 Shine Your Inner Light LLC. EnergyPhoto™ is a trademark of Shine Your Inner Light LLC.

End User License Agreement (EULA)

EnergyPhoto™ — Shine Your Inner Light LLC

The short version: EnergyPhoto™ is a web app you use in your browser at energyphoto.app — nothing is installed on your device. You get a personal, non-commercial right to use it while your subscription is active. You don't own the software. The colours are a playful visual effect, not a measurement — it never identifies you or scans your face. Don't copy it, resell it, scrape it, or use it to train AI. Only photograph people who have agreed to it.

1. Acceptance and What the App Is

This End User License Agreement ("EULA") is a binding agreement between you and Shine Your Inner Light LLC, a Wyoming limited liability company ("Company," "we," "us"), governing your use of EnergyPhoto™, including the EnergyPhoto™ Experience, and all related software, interfaces, algorithms, and documentation (the "App").

EnergyPhoto™ is a hosted, web-based application accessed through your web browser at energyphoto.app.

• No software is downloaded, installed, or permanently stored on your device. The App runs on our servers and is delivered to you over the internet.
• The App is not distributed through any app store or software marketplace (such as the Apple App Store or Google Play). Your relationship is directly with us.
• The App is available globally, subject to Section 15.

By accessing or using the App, you agree to this EULA — whether or not you pay us. This EULA applies to any free use of the App exactly as it applies to a paid subscription. If you do not agree, do not use the App.

This EULA supplements our Terms of Service. Where the two conflict, this EULA governs as to software and licensing.

2. Right to Access and Use

Subject to your compliance with this EULA, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the App through a supported web browser, for personal, non-commercial use, for the duration of your valid subscription or access period.

This is a right of access, not a sale, and not a transfer of any copy of the software. No ownership rights transfer to you. We retain all rights in the hosted software, which remains on our systems at all times.

You are responsible for your own internet access, device, and browser, and for any costs associated with them.

3. Permitted Use

You may use the App for:

• Personal insight
• Self-reflection
• Entertainment

Subject to Section 6, you may share Output generated from your own photographs on personal social-media accounts.

4. Restrictions

You may NOT:

• Copy, modify, adapt, translate, or create derivative works of the App, or of any code, interface, or asset delivered to your browser
• Download, mirror, cache, or redistribute the App's client-side code except as your browser does automatically in the ordinary course of using it
• Rent, lease, lend, sell, sublicense, or transfer your account or your access to the App
• Reverse engineer, decompile, disassemble, or attempt to derive the source code, algorithms, or underlying ideas of the App — including by analyzing network traffic or client-side code — except to the limited extent applicable law expressly permits despite this restriction
• Access, call, or interact with our APIs or backend other than through the App's own interface, or in excess of any published rate limits
• Scrape, crawl, harvest, or index the App or any Output by automated means, or use bots, scripts, or headless browsers, except as we expressly permit
• Use Output or the App to train, fine-tune, evaluate, benchmark, or develop any AI or machine-learning system, model, or dataset
• Resell or commercially exploit the App, Output, or content
• Bypass, disable, or circumvent any security, authentication, rate-limiting, paywall, watermark, or access-control feature, or access any part of the App you are not authorized to reach
• Probe, scan, or test the vulnerability of the App or its infrastructure, or breach any security or authentication measure
• Remove, obscure, or alter any proprietary notice, watermark, or attribution
• Use the App in violation of any applicable law, or in any manner that could damage, disable, overburden, or impair it
• Use the App or Output to make claims about any person's health, medical condition, character, or fitness for employment, credit, housing, or insurance

5. Your Photographs and Content

• You retain ownership of photographs you upload.
• You grant us a limited license to process them solely to operate the App and generate your Output, as described in our Terms of Service and Privacy Policy.
• We never use your photographs or Output to train AI models — and where a third party processes your photograph on our behalf, we contractually require that they must not train on it, use it for their own purposes, or retain it beyond what is needed to return your Output.
• You are solely responsible for obtaining the informed consent of every identifiable person in any photograph you upload — and, for a minor, the consent of their parent or legal guardian — including any consent required under applicable biometric-privacy, image, publicity, or data-protection law. Do not photograph anyone who has not agreed to it.
• You may not upload content that is unlawful, infringing, sexually explicit, sexualizing of minors, or that violates any person's privacy or publicity rights.

6. Ownership

All rights, title, and interest remain with Shine Your Inner Light LLC, including:

• Software, source code, and algorithms
• Outputs, and the systems that produce them
• Branding, trademarks, and content, including the marks Shine Your Inner Light and EnergyPhoto™

The App is protected by copyright, trademark, trade-secret, and other laws. All rights not expressly granted are reserved.

7. Updates, Changes, and Availability

Because the App is hosted:

• We may update, change, add, or remove features at any time, and updates take effect for all users automatically when we deploy them. There is nothing for you to install.
• We may perform maintenance that temporarily interrupts availability, and we do not guarantee uptime.
• We may discontinue the App or any feature at any time, subject to your rights under our Refund Policy.

This EULA governs the App as updated from time to time.

8. Third-Party and Open-Source Components

The App may include third-party or open-source components licensed under their own terms, which apply to those components and, to the extent they conflict with this EULA, control as to those components only. A list of such components is available on request at help@energyphoto.app.

9. Merchant of Record (WHOP)

All payments are processed through WHOP as Merchant of Record.

• WHOP is the named seller on your card statement and receipt and handles payment processing
• We remain responsible for the App itself, its delivery, and customer support
• We do not receive or store your full payment-card details
• Refunds and payment disputes are handled by us, not WHOP — see our Refund Policy and contact help@energyphoto.app

10. How the Output Works

Your Output is entertainment. The colours, names, and descriptions are a designed visual and creative gesture — a playful effect applied to your photograph, much like a photo filter.

How we make it. We use a range of technologies to produce your Output. These may include artificial-intelligence or machine-learning services, including third-party providers, and may change over time. What we use does not change what the Output is.

What it never does. Whatever technology is involved, nothing in the App:

• performs facial recognition, face matching, identity verification, or face search;
• creates a faceprint, face template, face-geometry scan, or voiceprint;
• detects, measures, or infers health, medical condition, emotions, mental state, demographics, or any biological or physiological characteristic of any person or animal;
• identifies anyone, or compares a photograph against any database.

The Output:

• Is decorative and symbolic
• Is not factual, scientific, medical, or diagnostic
• May vary between sessions, users, devices, and over time, including for the same photograph
• Is not warranted to be accurate, meaningful, consistent, repeatable, or fit for any purpose

About the playful language. Words and phrases used in the App — including "aura," "energy," "frequencies," "reading," "scan," "analyzing," "biofield," and "vibe" — are artistic and figurative language only, used in the spirit of fun. They do not describe any process of measuring, diagnosing, or assessing a person, and no such process takes place.

This app is intended for entertainment and personal exploration only.

It is not medical, psychological, or therapeutic advice, and it is not a substitute for care from a qualified professional.

11. Term and Termination

• This EULA is effective until terminated.
• Your right to access the App may be revoked immediately if you violate these terms, or if required by law.
• You may terminate at any time by ceasing use of the App and cancelling any subscription (see our Refund Policy). Because nothing is installed, there is nothing to uninstall. Your Energy Journal is deleted when your subscription ends — download anything you want to keep before it lapses, because we cannot restore it afterwards (see Privacy Policy §4.3). You may also request deletion of your account under our Privacy Policy.
• On termination, your right of access ends immediately. Sections 4, 5, 6, 10, and 12–19 survive.

12. No Warranty

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH NO GUARANTEES OF:

• Accuracy
• Availability or uptime
• Consistency
• Security, error-free operation, or uninterrupted access

To the fullest extent permitted by law, we disclaim all warranties, express, implied, or statutory, including merchantability, fitness for a particular purpose, title, and non-infringement. Some jurisdictions do not allow these exclusions, so some may not apply to you.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, we are not liable for:

• Data loss or corruption
• Emotional, spiritual, or psychological outcomes
• Financial or personal decisions
• Service interruptions, downtime, or loss of access
• Any indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits or goodwill — even if advised of the possibility

Our total aggregate liability under this EULA will not exceed the greater of (a) the amount you paid us for the App in the twelve (12) months preceding the claim, or (b) US$50.00.

Nothing in this EULA limits liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot lawfully be limited.

14. Indemnification

You agree to indemnify and hold harmless the Company and its members, managers, officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the App, your photographs or content (including any claim that you uploaded an image of a person without consent), or your violation of this EULA or applicable law.

15. Global Availability, Export Control, and Sanctions

The App is offered globally over the internet. You are responsible for complying with the laws of your own country, and for determining whether your use of the App is lawful where you are. We may block or restrict access from any jurisdiction at our discretion.

You represent that you are not located in, under the control of, or a national or resident of, any country subject to U.S. embargo or comprehensive sanctions, and that you are not listed on any U.S. government restricted-party list. You will not access or use the App in violation of U.S. export-control or sanctions laws.

16. U.S. Government End Users

The App is "commercial computer software" and a commercial service under FAR 12.212 and DFARS 227.7202. U.S. Government end users acquire only the rights set out in this EULA.

17. Injunctive Relief

You acknowledge that a breach of Sections 4, 5, or 6 may cause irreparable harm for which monetary damages are inadequate, and that we are entitled to seek injunctive or equitable relief without posting bond, in addition to any other remedy.

18. Governing Law and Dispute Resolution

This EULA is governed by the laws of the State of Wyoming, United States, without regard to conflict-of-laws rules, and by applicable U.S. federal law.

Disputes are subject to the informal-resolution, individual-arbitration, and class-action-waiver provisions in Section 18 of our Terms of Service, including your 30-day right to opt out, which are incorporated here by reference. If you are a consumer in the EU, UK, or another jurisdiction that restricts those provisions, they do not apply to you to the extent prohibited, and mandatory consumer-protection law of your country of residence continues to apply.

19. General

• Severability. If a provision is unenforceable, it is modified to the minimum extent necessary or severed; the rest remains in force.
• No waiver. Failure to enforce is not a waiver.
• Assignment. You may not assign this EULA. We may.
• Entire agreement. This EULA, with the Terms of Service, Privacy Policy, and Refund Policy, is the entire agreement regarding the App.
• Changes. We may update this EULA with reasonable notice for material changes; continued use constitutes acceptance.

20. Contact

Shine Your Inner Light LLC [Company mailing address — Wyoming, USA] Email: help@energyphoto.app

© 2026 Shine Your Inner Light LLC. All rights reserved. EnergyPhoto™ is a trademark of Shine Your Inner Light LLC.

Refund Policy

Shine Your Inner Light LLC

The short version: Downloads (books, meditations) are final sale once you access or download them. The EnergyPhoto™ Experience is a subscription — you can cancel future renewals any time, from your WHOP account, and we never restrict that. If something is broken, you were charged twice, or delivery failed, email help@energyphoto.app within 72 hours of the charge and we'll make it right. EU/UK/EEA consumers keep a 14-day right of withdrawal on the subscription and pay only for the days used — that right is unaffected by the 72-hour window.

1. Scope

This Refund Policy applies to purchases of products and services from Shine Your Inner Light LLC ("Company," "we," "us"), including:

This distinction matters for consumers in the EU, UK, and EEA — see Section 4. It is incorporated into our Terms of Service.

2. Digital Products

Because digital products are delivered instantly and cannot be returned, digital content — including ebooks, guided meditations, and other downloadable materials — is non-refundable once you have accessed or downloaded it, subject to Section 4 and to your non-waivable statutory rights.

Our guided meditations are free — to stream or to download, both in the web app and on our website. There is no purchase, so no refund question arises.

Subscriptions are different. The EnergyPhoto™ Experience is an ongoing service, not a one-time download. You can cancel at any time (Section 6), and EU/UK/EEA consumers have a pro-rata withdrawal right (Section 4.2).

Nothing here affects your non-waivable statutory rights. See Sections 4 and 8.

3. Exceptions — When We Will Refund

Refunds may be granted if:

• A verified technical issue prevents access, and we are unable to resolve it within a reasonable time
• Duplicate purchases occur
• Product delivery fails

Requests must be submitted within 72 hours of the charge. Requests made after 72 hours will normally be declined.

This 72-hour window is our own goodwill policy — it does not replace rights the law gives you. It sits on top of the statutory rights in Sections 4 and 8, which apply in full regardless of the 72-hour window. In particular, EU/UK/EEA consumers keep the 14-day right of withdrawal described in Section 4.2, and nothing here limits your rights where a product is faulty or not as described (Section 4.3).

We may also issue a refund at our discretion in circumstances not listed above.

We generally will not refund because:

• You changed your mind after accessing the content (except where Section 4 applies)
• You did not like, agree with, or expect your EnergyPhoto™ Output — Output is a playful, decorative visual effect, not a measurement of anything, and it may vary, as stated in our Terms
• You forgot to cancel a subscription before it renewed (though see Section 6)
• You purchased the wrong product but have already substantially used it

4. EU / UK / EEA Consumers — Right of Withdrawal

If you are a consumer in the European Union, the United Kingdom, or the EEA, you normally have 14 days to withdraw from a distance contract without giving a reason.

How that right works depends on what you bought. Under the EU Consumer Rights Directive (2011/83/EU), the Digital Content Directive (EU) 2019/770, and the UK Consumer Contracts Regulations 2013, a one-time download is treated as digital content, while a subscription to our web app is treated as a digital service. The rules are different, so we set them out separately.

4.1 Digital content — books and other paid downloads

For digital content supplied immediately, you lose the 14-day withdrawal right, but only if all of the following are true:

1. You gave express prior consent for supply to begin immediately, before the 14 days expire; and
2. You acknowledged that you would lose your right of withdrawal by doing so; and
3. We provided confirmation of that agreement.

At checkout you will be asked to give that consent and acknowledgement. If you do, supply begins immediately and your 14-day right of withdrawal is lost for that item.

If you did not give that consent, or we did not obtain it properly, your 14-day right applies in full — email help@energyphoto.app, no reason required, and we will refund within 14 days of being told.

4.2 Digital services — the EnergyPhoto™ Experience subscription

A subscription is a service, and the rules are more generous to you.

A service contract can only extinguish your withdrawal right once the service has been fully performed. An ongoing subscription is not fully performed on day one — so, in most cases, you keep a 14-day right of withdrawal even after you start using EnergyPhoto™.

What that means in practice:

• You may withdraw from a new subscription within 14 days of purchase, for any reason or none, by emailing help@energyphoto.app.
• If you asked us to start the service immediately (which you do by using EnergyPhoto™), you pay a proportionate amount for the period you actually had access, and we refund the balance.
• Example: you buy a 3-month EnergyPhoto™ Experience and withdraw on day 7. You are charged for roughly 7 days of access; the rest is refunded.
• We will refund within 14 days of being told, to your original payment method, via WHOP.

This right applies to the initial purchase of a subscription. It does not create a new 14-day window on each automatic renewal, though you may cancel a renewal at any time under Section 6.

4.3 Faulty or misdescribed products

Nothing in this Policy removes your rights where digital content or a digital service is faulty, not as described, or not fit for purpose. In those cases you may be entitled to a repair, replacement, price reduction, or refund under EU/UK consumer law, regardless of Sections 4.1 and 4.2.

5. How to Request a Refund

Email help@energyphoto.app with:

• The email address used at purchase
• The order or receipt number from WHOP
• The date of purchase
• A short description of the issue (and a screenshot, if it's a technical problem)

What to expect:

• We acknowledge within [2] business days
• We decide within [10] business days of receiving the information we need
• Refund decisions are made by us through the WHOP Resolution Center, applying this Policy
• Approved refunds are issued to the original payment method by WHOP, typically within 5–10 business days depending on your bank

6. Subscriptions and Automatic Renewal

If you purchase a subscription, including the EnergyPhoto™ Experience:

• Your subscription renews automatically at the end of each billing period at the then-current price, until you cancel. The interval and price are disclosed at checkout.
• You may cancel at any time, and we never restrict this. Cancel from your WHOP account (Settings → Billing) at any time, or email help@energyphoto.app. No reason is required and no approval is needed.
• Cancelling stops future renewals. It does not refund the billing period you are already in.
• Cancel before your renewal date to avoid the next charge.
• Cancellation takes effect at the end of the current billing period. You keep access until then.
• No partial refunds for unused time, and periods are not prorated, unless required by law — note that EU/UK/EEA consumers withdrawing within 14 days of an initial subscription purchase are refunded on a pro-rata basis under Section 4.2.
• If you cancel immediately after an unintended renewal, contact us within 72 hours — we will consider a refund in good faith, though we are not obligated to provide one except where law requires.

California and similar auto-renewal laws: where applicable law requires clear disclosure and an easy cancellation mechanism, you may cancel through your WHOP account or by emailing us, and we will honor cancellation requests promptly.

7. Free Trials and Promotions

If we offer a free trial or promotional rate:

• We will disclose the trial length and the price that applies afterward before you sign up
• Unless you cancel before the trial ends, it converts to a paid subscription automatically
• Cancelling during a trial ends access at the end of the trial period unless stated otherwise

8. International Consumer Rights

Nothing in this Policy limits rights provided under applicable consumer-protection laws, including in the EU, the UK, Australia, Canada, and other jurisdictions.

Where mandatory local law gives you a remedy that is greater than this Policy provides, that law prevails.

9. Merchant of Record (WHOP)

Payments are processed through WHOP, which acts as merchant of record — WHOP appears as the seller on your card statement and receipt, and handles payment processing.

Refunds are our responsibility, not WHOP's.

• Contact us first at help@energyphoto.app — we decide refunds under this Policy
• Approved refunds are issued through WHOP to your original payment method
• WHOP may also grant a refund directly in certain circumstances, including where it considers one appropriate within 120 days of your purchase or your most recent renewal
• At checkout you are asked to accept this Refund Policy before your purchase completes. That acceptance is recorded.
• Your purchase is also subject to WHOP's Buyer Terms

10. Chargebacks

Please contact us first. Most issues are resolved quickly by email, and a chargeback is slower for everyone.

If you initiate a chargeback instead of contacting us:

• We are responsible for it — not WHOP. A chargeback costs us the payment, the processing fees, and a penalty on top, even where the claim turns out not to be valid.
• We may suspend or terminate access to the affected product or account pending resolution
• We may decline future purchases

Filing a chargeback for a product you received and used, and which is not faulty, may be treated as a violation of our Terms of Service.

11. Changes to This Policy

We may update this Policy at any time. The version in effect on the date of your purchase applies to that purchase. We will update the "Last Updated" date above.

12. Contact

Shine Your Inner Light LLC [Company mailing address — Wyoming, USA] Email: help@energyphoto.app

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